When you SIGN IN to the platform, you'll see a welcome dashboard displaying your enrolled courses. Look for your profile icon 👤 My Profile in the upper right corner of the menu bar.

To access your personal account details, click My Profile > My Account. There you can view and update your profile information, change your password, manage email notifications, and handle billing information like credit card details. To download invoices for your purchases see My Account > Billing > Billing History.

Use the Contact Form above if you need further assistance.

When you SIGN IN to the platform, look for your profile icon 👤 My Profile in the upper right corner of the menu bar.

To change your password, click My Profile > My Account to access your personal account details. Click the Password tab above your profile details.

If you've forgotten your password: Use the password reset link by Clicking Here.

Go to the login page (via SIGN IN on the top right corner of this page).
If you get an "Incorrect login details"notification, check if you used a different email to sign-up.
To test if your email is on our system, click “Forgot Password” and enter your email to receive a reset link.
If you get an "We cannot find a user with that e-mail address" use the Contact Form above to check which email you used to sign up.

Go to SIGN IN on the top right corner of this page.
Click “Forgot Password?”
Enter your email to receive a reset link.
Check your spam/junk folder if you don’t see it.
Use the Contact Form above if you have forgotten which email you used to sign up.   

A confirmation email should arrive within minutes after signing up for a course, live event or free guide.  

If you don’t see it:
🚩 First, check your email spam/junk folder just in case it landed there.  
✅ If so, add our email to your 'safe' list.  

🚩 Email address typos are the most common reason for not receiving it.  
✅ Please contact us with your correct email via the Contact Form above. We will check for typos and help update your email address.

Register through the event link or site.
Look for confirmation emails with a Zoom link and access details. (If you didn't receive an email, see FAQ#5 above).
Log in before the start time to join live.

We want to ensure you only receive the emails you enjoy and find interesting. To stop receiving emails from Top Score Music Academy, click the unsubscribe link at the bottom of any email you receive from us. When you click this link, you will be taken to a subscription preferences page where you can choose to unsubscribe from specific types of emails or all emails. You can re-visit this preferences page anytime if you change your mind.

You should stop receiving the emails you opted out of right away. If you continue to receive emails after unsubscribing, please contact us using the Contact Form above so we can assist you further.

As a student, you can manage your billing information including subscription cancellations through your account settings.  

1. SIGN IN to your account and look for your 👤 My Profile icon in the upper right corner.
2. Click My Profile > My Account to access your account settings
3. Click the >Billing tab to add or change credit card information and handle subscription management.  

What happens after cancellation: Once your subscription is cancelled, you will be automatically unenrolled from the course when the subscription period ends. The system will 'unenroll' you from the course after the cancellation is processed.

Need help? If you're having trouble cancelling your subscription, use the Contact Form above for guidance on managing your subscription settings.  

To post a review of the course(s) you're enrolled in, or for any freebies you received, or webinars / events you've attended, you can easily post a Google Review of Top Score Music Academy by Clicking Here 😊

All of the freebies are yours to download and keep forever, and we don't expect any gifts or payments for this. However, if you would like to buy us a cup of coffee to help us produce more freebies and more courses, feel free to click the Donate button below. 🥳

When you SIGN IN to the platform, you'll see a welcome dashboard displaying your enrolled courses. Look for your profile icon 👤 My Profile in the upper right corner of the menu bar.

To access your personal account details, click My Profile > My Account. There you can view and update your profile information, change your password, manage email notifications, and handle billing information like credit card details. To download invoices for your purchases see My Account > Billing > Billing History.

Use the Contact Form above if you need further assistance.

When you SIGN IN to the platform, look for your profile icon 👤 My Profile in the upper right corner of the menu bar.

To change your password, click My Profile > My Account to access your personal account details. Click the Password tab above your profile details.

If you've forgotten your password: Use the password reset link by Clicking Here.

Go to the login page (via SIGN IN on the top right corner of this page).
If you get an "Incorrect login details"notification, check if you used a different email to sign-up.
To test if your email is on our system, click “Forgot Password” and enter your email to receive a reset link.

If you get an "We cannot find a user with that e-mail address" use the Contact Form above to check which email you used to sign up.

Go to SIGN IN on the top right corner of this page.

Click “Forgot Password?”
Enter your email to receive a reset link.

Check your spam/junk folder if you don’t see it.

Use the Contact Form above if you have forgotten which email you used to sign up.   

A confirmation email should arrive within minutes after signing up for a course, live event or free guide.  

If you don’t see it:
🚩 First, check your email spam/junk folder just in case it landed there.  
✅ If so, add our email to your 'safe' list.  

🚩 Email address typos are the most common reason for not receiving it.  
✅ Please contact us with your correct email via the Contact Form above. We will check for typos and help update your email address.

Register through the event link or site.

Look for confirmation emails with a Zoom link and access details. (If you didn't receive an email, see FAQ#5 above).

Log in before the start time to join live.

We want to ensure you only receive the emails you enjoy and find interesting. To stop receiving emails from Top Score Music Academy, click the unsubscribe link at the bottom of any email you receive from us. When you click this link, you will be taken to a subscription preferences page where you can choose to unsubscribe from specific types of emails or all emails. You can re-visit this preferences page anytime if you change your mind.

You should stop receiving the emails you opted out of right away. If you continue to receive emails after unsubscribing, please contact us using the Contact Form above so we can assist you further.

As a student, you can manage your billing information including subscription cancellations through your account settings.  

1. SIGN IN to your account and look for your 👤 My Profile icon in the upper right corner.
2. Click My Profile > My Account to access your account settings
3. Click the >Billing tab to add or change credit card information and handle subscription management.  

What happens after cancellation: Once your subscription is cancelled, you will be automatically unenrolled from the course when the subscription period ends. The system will 'unenroll' you from the course after the cancellation is processed.

Need help? If you're having trouble cancelling your subscription, use the Contact Form above for guidance on managing your subscription settings.  

To post a review of the course(s) you're enrolled in, or for any freebies you received, or webinars / events you've attended, you can easily post a Google Review of Top Score Music Academy by Clicking Here 😊

All of the freebies are yours to download and keep forever, and we don't expect any gifts or payments for this. However, if you would like to buy us a cup of coffee to help us produce more freebies and more courses, feel free to click the Donate button below. 🥳